Careers

Reporting to the Victim Support Team Lead, the Court Coordinator will assist families coming to the Calgary & Area Child Advocacy Centre (CCAC) who are involved in judicial proceedings with relevant information on court scheduling and court updates. The Court Coordinator will also provide continued support to ensure families are well equipped to navigate the nuances of court processes.  This role will be on a one year contract position with the potential to go full time permanent.

Duties and Responsibilities:

Family, Caregiver and Victim Contact

• Provide children and families with accurate information on the Victims’ Bill of Rights and the criminal justice process.
• Provide court updates throughout the life of the case.

Court Attendance

• Attend court when families require court support.

Collaborative Model Approach

• Work collaboratively with a multidisciplinary team including: Calgary Police Service, RCMP, Children’s Services, Alberta Health Services, Alberta Justice and community agencies to set up appropriate supports for children and their families going through the criminal court process.
• Work closely with our Canine Court Coordinator to ensure children who require canine support at trials are supported.

Administration

• Manage the court calendar to ensure adequate support is being provided to families going through the trial or sentencing court procedures.
• Support in arranging meetings with the family and the multidisciplinary team.
• Maintain accurate documentation and statistics for reporting purposes.

Volunteer Management

• Assist with the management of daily scheduling and duties of the Victim Support Volunteer Advocates.
• Provide guidance to the Victim Support Volunteer Advocates on daily queries, court processes and court attendance.
• Participate and support in the development of court training for the Victim Support Volunteer Advocates.

Qualifications, Abilities and Skills Required:

Education & Experience

• A degree or diploma within Social Work or Criminal Justice.
• 3+ years of direct experience in Victim Services or court related work experience.
• Experience working with a multidisciplinary team an asset.
• Prior experience working with and supporting volunteers.

Desired Competencies

• Interest and enthusiasm in working with children and families.
• Commitment to the philosophy of the Victim Support program, its objectives and goals.
• Ability to work effectively in both a team environment and independently.
• Ability to accept direction and supervision in the application of skills and knowledge required.
• Excellent verbal and non-verbal communication skills.
• Maturity, reliability and punctuality.
• Strong emphasis on listening skills.
• Ability to work well with people from all backgrounds and cultures.

What’s in it for you:

• A competitive salary and benefit package.
• Ability to make a difference and lasting impact.
• A great team and culture.
• Career experience and learning.

How to Apply:
If you feel that you are uniquely qualified for this position, please submit your resume to:
Christine Fowler
Director of Administration
Calgary & Area Child Advocacy Centre
Email:   cfowler@calgarycac.ca

We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.

Reporting to the Victim Support Team Lead, the Family Support Coordinator will provide support to families coming to the Calgary & Area Child Advocacy Centre (CCAC) with information and resources through the entire disclosure and investigative processes.

Duties and Responsibilities:

Family, Caregiver and Victim Contact

• Provide children and families with accurate information on the Victims’ Bill of Rights,
• Contact person for the children and families who are attending the CCAC for their initial visit.
• Work closely with Victim Support Volunteer Advocates to provide emotional support to caregivers during their visit to the CCAC.

Ongoing Support

• Ensure families are provided with ongoing emotional support, information and resources after initial contact has been made with the families.

Collaborative Model Approach

• Work collaboratively with a multidisciplinary team including: Calgary Police Service, RCMP, Children’s Services, Alberta Health Services, Alberta Justice and community agencies to set up appropriate supports for children and their families who have been impacted by child abuse.
• Become a primary contact for investigative agency partners to collaborate in order to ensure families receive support in a timely and purposeful manner.

Administration

• Manage the Victim Support calendar to ensure adequate support is being provided to families attending the CCAC for appointments.
• Maintain accurate documentation and statistics for reporting purposes.

Volunteer Management

• Assist with the management of daily scheduling and duties of the Victim Support Volunteer Advocates.
• Provide guidance to the Victim Support Volunteer Advocates on daily queries and concerns.
• Participate and support in the development of training for the Victim Support Volunteer Advocates.

Qualifications, Abilities and Skills Required:

Education & Experience

• A degree or diploma within Social Work or Criminal Justice.
• 3+ years of direct experience in Victim Services, frontline Social Work related roles, or court related experience.
• Experience working with a multidisciplinary team an asset.
• Prior experience working and supporting volunteers.

Desired Competencies

• Interest and enthusiasm in working with children and families.
• Commitment to the philosophy of the Victim Support program, its objectives and goals.
• Ability to work effectively in both a team environment and independently.
• Ability to accept direction and supervision in the application of skills and knowledge required.
• Excellent verbal and non-verbal communication skills.
• Maturity, reliability and punctuality.
• Strong emphasis on listening skills.
• Ability to work well with people from all backgrounds and cultures.

What’s in it for you:

• A competitive salary and benefit package.
• Ability to make a difference and lasting impact.
• A great team and culture.
• Career experience and learning.

How to Apply:
If you feel that you are uniquely qualified for this position, please submit your resume to:

Christine Fowler
Director of Administration
Calgary & Area Child Advocacy Centre
Email:   cfowler@calgarycac.ca

We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.