Victim Support Coordinator

*12 Month Term with the possibility of 6-month extension*
The successful candidate for this opportunity will be considered for either a 0.5 or full-time position

The Calgary and Area Child Advocacy Centre is proud to be a leading cause-driven organization serving the Calgary & area community. Our dynamic team includes some of the best and brightest and we value the opportunity to do our best work every day. We are engaged in innovative and collaborative best practices that make a difference in lives affected by abuse. Rewarding and meaningful work happens here; come join us and help us make life changing impacts.

The Opportunity
The Victim Support Coordinator role is focused on delivering victim support services to children, youth and families referred through the Calgary and Area Child Advocacy Centre. The Victim Support Coordinator provides compassionate, informed and responsive services and support as children and families prepare for court proceedings. As a key role in supporting efforts to bring perpetrators to justice, this is a rewarding front-line opportunity to be engaged in making a difference for children and families affected by abuse.

Education & Experience
• An undergraduate degree in a related field (e.g. Social Work, Criminal Justice, Psychology) is required
• A combination of relevant work experience and education will be considered
• Experience with Victim Support is required

Requirements and Qualifications
• Strong understanding of child abuse issues and knowledge of the impact of abuse on children, youth and families
• Experience and knowledge in the areas of court procedures and Criminal Code
• Trauma related experience and knowledge of stress management techniques and approaches
• Extensive knowledge of and experience in community services and agencies
• Strong interpersonal and relationship building skills including the ability to work in a team environment with multiple partners and agencies
• Excellent written and verbal communication skills including the ability to deliver presentations, public speaking
• Experience in volunteer management and supervision
• Proficiency in MS Office (Word, Excel, PowerPoint)
• Ability to ensure healthy self care and navigate complex and difficult situations
• Ability to keep sensitive information confidential
• An Enhanced Security Clearance Check is required for this position

Key Responsibilities
• Provide children and families who have been referred to the CAC knowledge, understanding, and support as they navigate the court process and prepare for court proceedings
• Collaborate with key representatives from partner organizations to deliver Victim Support services from time of referral to the CAC
• Participate in the development of training material and resource development
• Participate in the recruitment, training, supervision and support (including recognition) of CAC Victim Support Volunteers
• Monitor, track and evaluate service delivery and performance of volunteers
• Develop policy, procedures and protocols ensuring Best Practice guidelines are achieved
• Write grant applications and reports to funders as required
• Represent the CAC at community functions, professional gatherings and public forms as required
• Engage, collaborate and build trusting relationships with other Victim Support Services and community support groups throughout the Calgary and surrounding areas served by the CAC

What’s in it for you?
• Flexible schedule
• A competitive salary & benefit package
• Ability to make a difference and lasting impact
• A great team and culture
• Career experience and learning

Position Type:
Part Time, 20 hours per week or Full Time, 37.5 hours per week, 12 Month Term

How to Apply:
If you feel that you are uniquely qualified for this position, please submit your resume and cover letter to for further consideration.

The position will remain open until March 25, 2019.

This job ad is intended as a summary of the primary responsibilities and qualifications for this position. The job ad is not intended as inclusive of all duties an individual in this position might be asked to perform or of all qualifications that may be required either now or in the future.

About the Calgary and Area Child Advocacy Centre:
The Calgary and Area Child Advocacy Centre (CCAC) is a Calgary based not-for -profit organization. The CCAC works in collaboration with relevant partner agencies to best serve children and families who are involved in the investigation and treatment of child abuse. The Calgary and Area Child Advocacy Centre is a physical site, where more than 115 professionals deal with the criminal investigation, child protection, medical and psychosocial needs of children, youth and families impacted by child abuse and maltreatment. The focus of work at the CCAC is children and youth who have experienced sexual abuse and severe and complex physical abuse and neglect.